Televerce

Hotel Management System
Powered by Odoo

The complete hospitality operating system for modern hotels Run your entire hotel from one intelligent platform. Manage reservations, rooms, guests, billing, housekeeping, restaurant, laundry, banquets, and more all seamlessly integrated.

Modern Hotel Management.

All in One. Built to Scale.

Whether you operate a boutique guesthouse or a multi-property hotel group, our Hotel Management solution gives your team everything they need to deliver exceptional guest experiences while running a lean, profitable operation. Built natively on Odoo 18, every module speaks the same language reservations flow into folios, folios flow into invoices, housekeeping tasks trigger automatically, and every guest charge is captured and reconciled without manual effort.

The Complete Guest Journey

From the moment a guest browses your website to the moment they check out, every interaction is managed, tracked, and billed through one unified system.

Online Booking

Guests book directly from your hotel website. Rooms, availability, and pricing are published in real time.

Reservation Confirmation

Staff confirm bookings, record advance payments, and assign rooms all from the intuitive dashboard.

Check-In & Folio Creation

At arrival, a Folio is automatically created, capturing every charge from that moment forward.

During the Stay

Restaurant orders, spa bookings, laundry, cab pickups all automatically added to the guest's Folio.

Checkout & Invoicing

One-click checkout generates a consolidated invoice with all charges and advance payment reconciliation.

Post-Stay Housekeeping

A housekeeping task is auto-generated immediately after checkout, ensuring rooms are ready for the next guest.

Core Features

Dynamic Hotel Dashboard

A powerful visual control center that gives your team a real-time snapshot of the entire property. Switch between Dynamic, Weekly, and Monthly views to plan availability, spot gaps, and act fast.
• Color-coded room grid showing occupancy at a glance
• Live KPI tiles: confirmed reservations, checkouts, availability, and total bookings
• Create new reservations directly from the dashboard with a single click
• Multi-hotel selector for properties operating across multiple locations

Room & Rate Management

Sophisticated room configuration with flexible pricing built for the realities of hotel revenue management.
• Configure multiple hotels, floors, room types, and individual rooms
• Set occupancy capacity per room (adults and children)
• Dynamic date-based pricing: define rates by day, week, or month in advance
• Customer-specific and channel-specific pricelists (OTA, corporate, walk-in)
• System blocks reservations if no valid pricelist exists eliminating pricing errors
• Publish rooms and rates directly to your Odoo website

Reservations & Folios

A complete reservation lifecycle from first inquiry to final invoice, with every guest charge captured in a single Folio document.
• Multi-stage reservations: Draft, Confirmed, Checked-In, Done, Cancelled
• Room change functionality during confirmation and during active check-in
• Advance payment recording with multiple payment methods
• Automatic advance payment reconciliation at checkout
• Cancel and refund processing (bi-directional)

Meal Plans

Offer room-inclusive meal packages and track food consumption seamlessly with POS integration.
• Room Only, Breakfast, Half Board, and Full Board options
• Integrated with Restaurant POS to track plan usage vs. additional orders
• Extra charges automatically added to the guest Folio

Restaurant & POS Integration

Two flexible approaches to F&B billing use the built-in restaurant module or integrate with Odoo’s full POS system.
• Built-in restaurant: floor setup, table management, KOT/BOT, menu categories
• Link restaurant orders to reservation numbers for folio billing
• Full Odoo POS integration: guests select ‘Pay at Checkout’ at the restaurant
• All POS charges automatically reflected in the hotel folio and checkout invoice

Housekeeping Automation

Eliminate manual housekeeping coordination. The system triggers tasks automatically and tracks completion before rooms can be re-assigned.
• Housekeeping tasks auto-generated after every checkout
• Rooms locked from new check-in until housekeeping is marked complete
• Capture staff assignment, utilities used, time taken, and KPA notes
• Supervisor can create manual tasks for deep cleaning or VIP preparation

Amenities & Guest Services

Configure every service your property offers and bill them automatically through the guest’s Folio.
• Define amenities: spa, gym, outdoor activities, room extras
• Set pricing, unit of measure, and applicable taxes per service
• Add amenities to any active Folio during the guest stay
• Display included room amenities on your hotel website

Appointment-Based Services

Monetize bookable services like spa appointments and wellness sessions with seamless Folio integration.
• Schedule spa, wellness, and activity appointments via Odoo Appointments
• Link appointment bookings directly to the guest’s Folio
• Charges automatically appear on the checkout invoice
• Validation ensures appointments match active Folio dates

Laundry Management

A complete laundry workflow from service definition to guest billing.
• Define laundry types: dry cleaning, wash & fold, press, linen cleaning
• Guest laundry requests attached to reservations and invoiced at checkout
• Internal linen laundering managed separately as an operational task
• Support for internal and external laundry vendors

Cab & Transportation

Coordinate guest pickups and transfers with ease. Paid pickups are billed directly through the Folio.
• Configure vehicles, drivers, transporters, and pickup destinations
• Assign paid or complimentary pickups to reservations
• Paid pickups added to guest Folio and included in the checkout invoice

Banquet Hall Management

A dedicated event management module for banquet operators fully integrated with hotel billing.
• Create and configure one or more banquet halls with seating capacities
• Manage banquet bookings with deposit, food, and amenity requirements
• Multi-stage banquet reservations: Draft, Confirmed, Done, Cancelled
• Integrated invoicing through Odoo’s accounting module

Agents & Commissions

Reward and track your booking partners without manual calculations.
• Configure travel agents and booking channels with commission percentages
• Agent linked to reservation at time of booking
• System auto-calculates commission and creates a vendor bill
• Full commission payable tracking in Odoo accounting

Document Management

Maintain compliance by digitally storing guest identification documents against every reservation.
• Configure accepted document types (passport, national ID, visa, etc.)
• Upload scanned copies directly to the reservation record
• All documents searchable and retrievable by reservation number

Reports & Analytics

Make informed decisions with a full suite of operational reports available in PDF and Excel.
• Reservation Report: full booking details with status and guest info
• Room Booking History: performance data per room over any period
• Monthly Occupancy Report: occupancy rates for revenue planning
• Agent Commission Report: booking value and commissions by agent
• Real-time KPI dashboard tiles for daily operational monitoring

Fully Integrated with Odoo

Hotel Management is not a standalone tool it is a native Odoo module that works in harmony with the apps your business already relies on.

Odoo Accounting

All invoices, advance payments, and commissions flow directly into your chart of accounts.

Odoo Inventory

Room supplies, laundry consumables, and F&B inventory are tracked and replenished automatically.

Odoo Point of Sale

Restaurant and bar orders link to guest folios for unified checkout billing.

Odoo Website

Rooms and pricing published to your website for direct online bookings.

Odoo Appointments

Spa, wellness, and activity appointments integrated with guest folio billing.

Odoo Discuss

Internal communication and notifications for reservation updates and housekeeping tasks.

F.A.Q.

Frequently Asked Questions

The system includes a full reservation engine that manages bookings across all rooms, floors, and hotels. The visual dashboard provides real-time availability in daily, weekly, and monthly views. The system blocks double-booking and enforces pricing rules to prevent errors.

Yes. Multiple hotel properties can be created within a single Odoo database. Each hotel maintains its own rooms, floors, staff tasks, and reservations. A hotel selector on the dashboard allows staff to switch between properties instantly.

The module includes a native integration with the Odoo Website for direct online bookings. Integration with third-party OTAs such as Booking.com and Expedia is also possible and requires additional development configuration.

Every charge accumulated during a guest's stay room nights, restaurant orders (via POS or built-in restaurant), laundry, spa, cab pickups, and appointment services is captured in the guest's Folio. At checkout, the system compiles all charges into a single invoice and automatically reconciles any advance payments received.

Yes. The Banquet Hall Management feature covers event-based bookings with seating capacity management, deposit collection, food and amenity packages, and invoicing. Group room reservations can also be managed through the standard reservation module.

After every guest checkout, the system automatically generates a housekeeping task for the vacated room. The room is locked from new reservations until the housekeeping task is marked as complete. This ensures every room is inspected and ready before the next guest arrival.

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Get in Touch with Televerce

We’d love to hear from you. Reach out anytime for queries or support.

contact@telecerce.com

Televerce is a specialized Odoo implementation company dedicated to helping businesses streamline their operations through smart, scalable ERP solutions.

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